Last Updated: June 2026

1. Introduction

UNIVERSAL CASH & CARRY LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use Universalkart.co.uk.

2. Company Information

UNIVERSAL CASH & CARRY LTD
84 Golborne Road
London
W10 5PS
United Kingdom

VAT Number: 471203033

Email: support@universalkart.co.uk

3. Information We Collect

We may collect:

Personal Information

  • Full name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number (if provided)
  • Account login information

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Delivery preferences

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

4. How We Use Your Information

We use personal data to:

  • Process orders
  • Deliver products
  • Manage customer accounts
  • Respond to enquiries
  • Prevent fraud
  • Improve website performance
  • Comply with legal obligations

5. Marketing Communications

Customers may subscribe to receive:

  • Promotional emails
  • Product updates
  • Special offers

Marketing emails are only sent to customers who have opted in.

You may unsubscribe at any time using the unsubscribe link in our emails.

6. Payment Information

Payments are securely processed through trusted providers including:

  • Stripe
  • WooCommerce Payments

We do not store complete payment card details on our servers.

7. Cookies and Analytics

We use cookies and tracking technologies including:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Meta Pixel
  • Microsoft Clarity

These services help us understand website usage and improve customer experience.

8. Sharing Personal Data

We may share information with:

  • Delivery providers
  • Payment processors
  • Website hosting providers
  • Fraud prevention services
  • Government authorities when legally required

We never sell customer personal information.

9. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfilment
  • Accounting obligations
  • Legal compliance
  • Fraud prevention

10. Your Rights

Under UK GDPR, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

Requests should be sent to support@universalkart.co.uk.

11. Security

We implement appropriate technical and organisational measures to protect customer information from unauthorised access, disclosure, alteration or destruction.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website.